POLICY

By purchasing from Berrycutestudio, you are agreeing to the following policies:

Pre-orders

By purchasing a preorder item, you are agreeing to pay for the item and wait for the required time for the item to be made and shipped to you. To cancel an preorder item you must contact berrycutestudio with 14 days of purchase. After production starts cancelation and refund request are no longer accepted.

Returns & Exchanges

All items are final sale, unless otherwise stated. If you receive an order that is damaged or missing items, please send me an email with your name, order number, and a picture of the damaged product. I will be happy to send you a replacement.

 Absolutely no exchanges on damaged items after 30 days.

Order Cancellation & Refunds

Orders can be canceled and refunded up until they have been shipped. Once they have shipped it is too late.